27 - 28 November, 2018 | Novotel Canberra, Canberra, ACT

Richard Arthur


Security Demand Specialist
Former Gold Coast 2018 Commonwealth Games Corporation


3:10 PM CASE STUDY: Cross Industry Case Study: Seasonality of Labour: Lessons on Demand Workforce Planning and Managing a Contingent Workforce

The challenge of planning for and managing a contingent workforce for national events comes down to maintaining a demand profile that meets operational requirements whilst consistently capturing data on skills, capabilities and experiences across multiple suppliers. For the London Olympics and the Gold Coast Commonwealth Games, an unprecedented contractor and volunteer workforce was mobilized. In this session, Richard will discuss best practice strategies for scaling frameworks and models to organise a large seasonal workforce, and ensuring continuous engagement and retention once the season ends.

  • Why data is an important tool to understand and identify gaps, utilise skills and compete in a difficult large scale labour market
  • Developing an on-boarding and rostering system to create complete visibility of prime and sub-contractors
  • Strategies to maintain the existing culture and local expertise, whilst also finding, sourcing and training your temporary workforce


Check out the incredible speaker line-up to see who will be joining Richard.

Download The Latest Agenda