Manager, Workforce Futures and Inclusion
Queensland Public Service Commission
11:00 AM The Queensland Public Service Commission’s Response to the Changing Future of Work: Insights into the 10 Year Human Capital Outlook
Over the next 10 years, the Queensland Public Service will see disruptive changes in relation to environment, people and customers. In order to respond and adapt to the future of work, the Queensland Public Service Commission developed the 10 year human capital outlook and 3 year strategic roadmap to embed a whole-of-sector sustainable approach to ensure the QPS continues to deliver quality services to Queenslanders.
- Four critical levers for change: Talent acquisition, leadership and capability, new ways of working and culture
- How agencies can adopt a human-centre design approach that aligns their strategic workforce plan and develops internal capability to meet future requirements
- Designing a different employee experience to assist the workforce to think and act differently to respond to more complex problems and changing customer expectations
1:20 PM EXPERT PANEL DISCUSSION: Best Practices for Managing Workforce Planning and Engagement for the Remote and Distributed Workforce
Management of a range of workforce types, whether it be remote, distributed or casual, becomes challenging in trying to create harmony and maturity within your workforce as a whole. With the increase in flexible and mobile working, this session will outline how organisations need to take the right approach and actions to better manage your workforce planning strategy and engagement for the changing workforce.
- Understanding what your organisation requires to ensure a balance of staff management and independence of remote employees
- Strategies for ensuring retention, engagement, knowledge and skills to invest long term
- Investing in the right collaborative technologies that promote good culture and information sharing despite distance